Independent healthcare providers take pride in offering patients some of the best available healthcare. However, there may be times when providers do not meet the high standards of care and service that they set out to do. If you are not satisfied with the care and service you have received by a provider that subscribes to ISCAS, it is your right to have your concerns investigated and to receive a full reply in line with the ISCAS Code.
The term independent healthcare providers covers hospitals, clinics and independent doctors that provide services paid for directly by patients (self-funded) or by an insurance scheme. In some instances, it may also include private patient units (PPUs) in NHS hospitals, where they are subscribers to ISCAS. The list of subscribing organisations is provided below and you can search here: