Code of Practice for Complaints Management 1 file(s) 1.24 MB Download ISCAS Patients' Guide (2022 edition) 1 file(s) 782 KB Download Revision to Goodwill Payment Guide (2022) 1 file(s) 139.18 KB Download Reasonable Adjustments Policy 1 file(s) 130.98 KB Download ISCAS Use of AI - Tips for Patients 1 file(s) 0.00 KB Download ISCAS Position Statement - Criteria in which ISCAS Adjudicators will seek an expert opinion 1 file(s) 147.80 KB Download ISCAS Position Statement - Complaint Handling v Clinical Negligence 1 file(s) 1.24 MB Download ISCAS Position Statement - Complaints Management Fees (2022) 1 file(s) 150Kb Download Guidance for Managing Unacceptable Behaviour by Complainants (2022) 1 file(s) 144.75 KB Download ISCAS Position Statement on Complaints Management and Practising Privileges (2022) 1 file(s) 248.82 KB Download Information sharing with regulator - Scotland (HIS) 1 file(s) 592.19 KB Download Information sharing with regulator - England (CQC) 1 file(s) 1.62 MB Download Memorandum of Understanding (MoU) - ISCAS & Scotland (HIS) 1 file(s) 0.00 KB Download 12