ISCAS is pleased to announce that it is entering a second term of the hosting agreement it has with the Centre for Effective Dispute Resolution (CEDR). ISCAS is an independent body and separate from any trade body representing private healthcare. This independence from the trade body ensures that ISCAS can put patients at the centre of the complaint process.
CEDR brings experience of operating a variety of alternative dispute resolution schemes. The combined healthcare experience of ISCAS Directors, patient representatives and the consumer experience of CEDR ensures that the scheme remains relevant to the independent sector.