First Do No Harm

The report of the Independent Medicines and Medical Devices Safety Review (IMMDS Review) has been subtitled First Do No Harm – a phrase that those working in healthcare know as a first principle. The report recognises that the healthcare system has lots to be proud of, especially at this time of the pandemic. Sadly the … Continue reading First Do No Harm

Patient Focus Group

The Paterson Inquiry Report was published in February 2020, just before the COVID-19 pandemic spread to the UK. The report made a number of recommendations including the need to explain the differences between how private treatment is organised, including the use of ‘practising privileges’ and recommendations on having more effective communication about escalating complaints. ISCAS … Continue reading Patient Focus Group

Patient Information COVID-19: Reopening private services

ISCAS has developed, with the Patients Association, information for people to help signpost them to guidance that can inform conversations about the reintroduction of private healthcare and cosmetic services. This is a very fast-moving position and information is being updated regularly. The COVID-19 recovery strategy means that people should be returning to work where they … Continue reading Patient Information COVID-19: Reopening private services

Patient Information – Coronavirus (COVID-19)

Subscribers to ISCAS handle complaints as set out in the Code of Practice for Complaints Handling. Standard 2 of the ISCAS Code states that Independent Healthcare Providers (IHPs) shall: Ensure that the procedure for handling complaints is well-publicised and readily available. For example, IHP websites should include information on ‘how to complain’ and confirm their … Continue reading Patient Information – Coronavirus (COVID-19)

ISCAS and HIS update agreement on information sharing

ISCAS and Health Improvement Scotland (HIS) have signed an updated agreement to share appropriate information for reasons of public interest, in order to ensure high standards of quality and safety of health care. The new agreement with HIS is based on the Scottish Information Sharing Toolkit and recognises that the exchange of information is helpful … Continue reading ISCAS and HIS update agreement on information sharing

ISCAS links with Welsh regulator and ombudsman

A key feature of promoting patient safety and high-quality healthcare is working in an environment of openness and transparency. It is within these principles that Health Inspectorate Wales (HIW) and ISCAS have a Memorandum of Understanding (MoU) to support the exchange of information, where either party encounters a concern, which is relevant to the remit … Continue reading ISCAS links with Welsh regulator and ombudsman

ISCAS aligns with BAAPS on BBL

ISCAS has reminded subscribers that the latest professional guidance does not recommend the procedure called buttock fat grafting (also known and Brazilian Buttock Lift or BBL). ISCAS requires subscribers to maintain compliance with the relevant regulator including, in England, the Care Quality Commission (CQC). In its inspection framework for cosmetic surgery CQC states: “Does the … Continue reading ISCAS aligns with BAAPS on BBL