PA Weekly News – Patient Association signposts to ISCAS

ISCAS is featured in this week’s Patients Association Weekly News to raise awareness about the way ISCAS and the Patients Association are working together to ensure that patients treated privately have access to an effective independent review stage to complaints. The Patients Association continues to receive calls to their helpline from private patients who struggle with how to escalate unresolved complaints. Where the patient has been treated in an organisation that subscribes to ISCAS the Patients Association signposts the patient to ISCAS.