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ISCAS Self Assessment Framework (Mar 22 version)

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ISCAS is listening
Making Complaints Count
ISCAS position on escalating private patient complaints in the NHS
First Do No Harm
Health Information Week
Patient Focus Group
Reopening services: Guidance from GMC
Patient Information COVID-19: Reopening private services
Patient Information – Coronavirus (COVID-19)
Coronavirus (COVID-19) Update
Paterson Report recommends improvements in complaints handling
ISCAS welcomes CQC Professor Ted Baker’s January blog
Working with PHSO on Complaints Standards Framework
ISCAS welcomes IHPN animation to help patients
ISCAS – Patient Safety Bill must include private patients

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