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ISCAS

Independent Sector Complaints Adjudication Service

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Category: Private publications

New training videos

Complaints relating to consultants and/or medical care

ISCAS Self Assessment Framework (Mar 22 version)

Adjudication Learning Outcomes

Latest

  • A Pain to Complain
  • Patient Focus Groups identify the need to improve complaint processes.
  • How Does the Darzi Review Impact the Management of Complaints?
  • Complaint Resolution vs. Complaint Handling
  • ISCAS 2023-24 Annual Report Launch
  • Subscriber Training Videos
  • OPINION – Impact of the Paterson Inquiry on the cosmetic and aesthetics sector
  • ISCAS welcomes new animation launched to help patients navigate private healthcare
  • ISCAS is listening
  • Making Complaints Count
  • ISCAS position on escalating private patient complaints in the NHS
  • First Do No Harm
  • Health Information Week
  • Patient Focus Group
  • Reopening services: Guidance from GMC

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About us

  • What we do
  • Who we are
  • Governance
  • Regulation
  • Complaints about ISCAS

Patients

  • Providers we cover
  • Complaints process
  • What ISCAS can do

Healthcare Providers

  • Subscribing to ISCAS
  • Subscriber content
  • Training
  • Login/registration help

Resources

  • Helpful links
  • Annual reports
  • Publications
  • Latest news

Contact

Visit our contact page
info@iscas.org.uk

020 7536 6091

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