Code of Practice for Complaints Management
ISCAS Patients’ Guide (2022 edition)
Revision to Goodwill Payment Guide (2022)
ISCAS Position Statement – Complaints Management Fees (2022)
Guidance for Managing Unacceptable Behaviour by Complainants (2022)
ISCAS Position Statement on Complaints Management and Practising Privileges (2022)
Adjudication Learning Outcomes
Information sharing with regulator – Wales (HIW)
ISCAS and Healthcare Inspectorate Wales (HIW) have an agreement to share appropriate information for reasons of public interest, in order to ensure high standards of quality and safety of health care. The information sharing agreement sets out the basis for sharing information and the governance around information. More information can also be found in our … Continue reading Information sharing with regulator – Wales (HIW)
Information sharing with regulator – Scotland (HIS)
ISCAS and Healthcare Improvement Scotland (HIS) have an agreement to share appropriate information for reasons of public interest, in order to ensure high standards of quality and safety of health care. The information sharing agreement sets out the basis for sharing information and the governance around information. More information can also be found in our … Continue reading Information sharing with regulator – Scotland (HIS)