Last year it was apparent that in order to remain an Appropriate Body, ISCAS needed to change its status, and accordingly, we have merged it into CEDR. It now forms a fully owned but independently operated part of that charity.
The Enquiry following the Paterson verdict made a number of recommendations and ISCAS is continuing to work closely with the Department of Health to take forward Recommendation 6a and 6b. Beyond our subscribers, we are opening this report to the teams taking forward the outcomes of the Paterson Report, with particular reference to the recommendation that every private patient should have access to an External Review Stage of the complaints process. We are pleased to be so widely acknowledged as a recognised body for setting the standards for the management of complaints in the independent healthcare sector.