Annual Report 2019/2020

Following the launch of the Paterson Inquiry Report in February 2020, ISCAS has already begun to implement relevant recommendations from the Inquiry report. ISCAS is pleased to be a partner organisation with the Health Service Ombudsman (PHSO) and part of the group working on the Complaints Standard Framework (CSF)

ISCAS has continued to work with the Patients Association and has improved the consent form for patients to improve information governance and help patients understand what is within scope for ISCAS and the areas that are not covered by the Code. The consent form will be launched following the next Code review.